Designing learning as an experience
The digital transformation, changing user habits, and evolving expectations have placed user experience at the heart of today's concerns. Experience design is now central to revolutionizing the way we learn, by rethinking knowledge transmission and assimilation through new lenses. In this context, the Learning Experience Designer (LXD) plays a crucial role: they design, structure, and optimize learning journeys that put the user experience at the core of pedagogy.
What is Learning Experience Design?
Learning Experience Design leverages digital tools to rethink the human-machine relationship, but it also draws on other disciplines and methods that make knowledge assimilation more natural and effective.
Thus, Learning Experience Design goes far beyond simply creating digital content or integrating technological tools. It is built on a deep understanding of learner behavior, motivation, and emotions, to design pathways that respect individual rhythms, stimulate engagement, and foster long-term knowledge retention.
The LXD draws on concepts from:
- Educational sciences, to structure the learning process,
- UX design, to optimize ergonomics, intuitiveness, and accessibility,
- Emotional design and cognitive sciences, to enhance attention, confidence, and the enjoyment of learning.
Through an iterative approach, the Learning Experience Designer continuously tests, adjusts, and improves learning systems based on learner feedback.
Learners are no longer passive recipients of content - they become active participants in their own journeys: exploring, experimenting, and co-constructing knowledge.
Key Responsibilities of a Learning Experience Designer
The role of a Learning Experience Designer revolves around three main pillars:
- project,
- target audience,
- available tools.
They can work across a wide range of professional environments, from higher education institutions with dedicated content teams, to corporate L&D departments, EdTech companies, or specialized learning and instructional design agencies.
Every design process begins with an in-depth analysis of:
- Learning objectives,
- Target audience characteristics (profile, expectations, constraints),
- Learning context (environment, learning methods, available technologies).
The LXD relies on surveys, workshops, and learner personas. They bridge the gap between the needs analysis conducted with the client (school, company, department) and the expectations of the learners, ensuring optimal instructional design. They consider every aspect of the learning experience: structure, progression, assessment methods, levels of learner autonomy, repetition patterns, and more.
Drawing on their analysis, the Learning Experience Designer chooses appropriate learning strategies and designs coherent, stimulating learning journeys, using:
- Active learning methods (learning by doing, micro-learning, gamification),
- Interactive and immersive scenarios,
- Blended or fully digital modalities,
- Motivation and engagement mechanisms (instant feedback, recognition of progress, storytelling).
They are closely involved in the production of learning materials: e-learning modules, interactive videos, quizzes, serious games, educational podcasts, simulators - whether managing multidisciplinary teams (graphic designers, subject matter experts, developers) or producing resources directly themselves.
Technological Integration: They master learning management tools (LMS, LXP) and oversee the publication, updating, and monitoring of training modules on these platforms. They also explore the potential of AI and emerging technologies to personalize and enhance the learner experience.
User testing ("test and learn") is a fundamental pillar of the design approach. In learning design, it allows validation of the learning experience through the analysis of:
- Engagement data,
- Completion rates,
- Qualitative feedback from users.
These insights enable the continuous adjustment, optimization, and improvement of learning experiences.
What Skills Are Needed to Become a Learning Experience Designer?
The Learning Experience Designer role demands a hybrid skill set, combining pedagogy, user experience design, and technology. Mastery of digital tools has become essential, enabling designers to take ownership of the entire instructional design cycle.
Core Skills
A Learning Designer's profile is similar to that of a digital project manager, but specialized in pedagogy:
- Pedagogy: instructional design, storyboarding, active learning methodologies,
- UX Design: learner empathy, ergonomics, design thinking,
- Digital Skills: e-learning tools, LMS platforms, multimedia creation,
- Creativity: pedagogical innovation, storytelling, gamification,
- Data Analysis: interpreting feedback and engagement metrics,
- Project Management: organizing and coordinating multidisciplinary teams,
- EdTech Culture: understanding emerging trends and tools.
Salary and Career Prospects
Salaries for Learning Experience Designers are attractive and vary depending on experience, employer type, and location. This is a rapidly growing field, and there are still relatively few specialized graduates, making it an accessible first job for well-trained candidates. Career progression can be swift, given the rising demand for digital learning solutions in both education and corporate training sectors.
In Europe, indicative salary ranges are:
- Junior Profile: €35,000 - €45,000 gross per year,
- Experienced Profile: €45,000 - €65,000 gross per year,
- Senior Profile/LX Project Manager: up to €75,000 or more, depending on project size and international scope.
What Training Is Needed to Become a Learning Experience Designer?
Learning Experience Designers come from diverse backgrounds - some from design, others from education, human resources, or digital creation - building their skill sets over time.
Degrees
A First Cycle Degree (Bachelor’s):
- Humanities, Psychology, Educational Sciences,
- Communication, Digital Creation, UX/UI Design,
- Design.
And/or,
A Second Cycle Degree (Master’s/MSc/MBA)
- Instructional Design, Educational Management, Educational Innovation,
- Multimedia Instructional Design,
- UX/UI Design applied to education,
- Learning Sciences and Educational Technologies,
- E-learning Project Management,
with significant experience in the education/training field, supplemented by additional certifications depending on the candidate’s original background (e.g., Design + EdTech, Humanities + Digital Creation).
Copernia offers one of the rare MSc programs specifically designed to provide a comprehensive approach to Learning Design careers, benefiting from the collaboration of top experts from four prestigious institutions: emlyon business school (France), Noroff (Norway), Macromedia University of Applied Sciences (Germany), and European University Cyprus (Cyprus).